Shipping Policy

Shipping and Tracking

Note: The promotional code is not valid with other ongoing promotions.

1. How can I track my order?

Please enter your order information and email address.. Your order number is a four-digit number, such as #1234.

Track your order here: https://www.17track.net

2. How soon can I receive my order after placing an order?

Standard Shipping

We will choose the fastest shipping method available based on the time of purchase. Below is an estimated time schedule for your order based on your region.

USA - Arrives 3-5 working days

Canada - Arrives 5-10 working days

European countries - Arrives 3-5 working days

Asian countries - Arrives 5-10 working days

3. Duties, Taxes, and Tracking Updates

The shipping fees do not include taxes, which shall be charged according to the local customs standards.

Note: Duty-free shipping to the USA and EU.

Why does my tracking number have no update?

When your product is shipped, you will receive an email with a tracking number after your order has arrived in your country.

Free Shipping

Free Shipping on Orders Over $50.

Additional shipping fees may apply to certain countries or regions and will be displayed on the checkout page.

Free Shipping Countries and Areas

Below is the list of countries with free shipping for all CZUR products. Please keep in mind that we do not provide free shipping for our spare parts and accessories.

• Aland Islands
• Albania
• Andorra
• Armenia
• Austria
• Belgium
• Bouvet Island
• Brunei
• Bulgaria
• China
• Croatia
• Czech Republic
• Estonia
• Faroe Islands
• France
• Germany
• Gibraltar
• Greece
• Greenland
• Guadeloupe
• Guernsey
• Holy See (Vatican)
• Hungary
• Isle of Man
• Italy
• Kosovo
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Macao
• Malaysia
• Monaco
• Montenegro
• Netherlands
• New Zealand
• Portugal
• Reunion
• Romania
• San Marino
• Singapore
• Slovakia
• Slovenia
• South Korea
• Spain
• Svalbard and Jan Mayen
• Sweden
• Thailand
• Taiwan
• United Kingdom
• United States
• Vietnam

Countries with Shipping Fees

We charge shipping fees to the following countries:

• Bangladesh
• Canada
• India
• Israel
• Mongolia
• Nepal
• Norway
• Sri Lanka
• Turkey
• Ukraine
  

Shipping List Note

Shipping to the contiguous United States only. Excludes Puerto Rico (PR), Guam (GUAM), Hawaii (HI), and Alaska (AK).